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Service notice

Security and service disclaimer

What our protection, scores, checks and education can reasonably do — and what they cannot. Read this alongside our terms of service.

Last updated 6 August 2026

Risk reduction, not elimination

No security product, monitoring service or trained analyst can guarantee that a device, identity, network, business or website will never be compromised. Our services reduce the likelihood and impact of attacks. They are not insurance and do not indemnify you against loss.

Scores, checks and reports

Cyber Health Checks, Cyber Confidence Scores and similar outputs are point-in-time indicators based on the information available to us. They are not certifications, audits, penetration tests, or evidence of compliance with any standard or regulation such as GDPR, HIPAA, PCI DSS, SOC 2 or ISO 27001.

Education content

Dico.tel Academy material, scenario trainers and community sessions are general education. They are not legal, financial, insurance or professional security advice, and should not be relied on as the sole basis for any decision.

Availability and third parties

Service performance depends on networks, carriers, device manufacturers, operating-system vendors and hosting providers outside our control. Features, coverage and lawful availability vary by country and may change.

Questions

Email support@dico.tel if you need the precise scope of any service in writing.

Questions about this policy? Email support@dico.tel.